1. Introduction

Click2Keep Photo Booth Services ("Click2Keep", "we", "us", or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at order.click2keep.com and purchase our products and services.

This policy complies with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and other applicable data protection laws.

2. Company Information

Business Name: Click2Keep Photo Booth Services

Address: Fil Homes Subdivision, Mabalacat, Pampanga, Philippines

Email: admin@click2keep.com

Website: order.click2keep.com

3. Information We Collect

3.1 Personal Information

When you place an order or use our services, we collect:

• Contact Information: Name, email address, phone number
• Business Information: Business name, social media profiles (optional)
• Delivery Information: Complete delivery address (unit, barangay, city, province, postal code)
• Order Details: Package selection, design preferences, special requests

3.2 Payment Information

For payment processing:

• Payment Method: Bank transfer details, GCash number, or credit card
• Transaction Data: Order amount, payment status, transaction ID
• Important: We do NOT store credit card numbers or CVV codes. All credit card payments are processed securely through compliant payment channels.

3.3 Technical Information

When you visit our website, we automatically collect:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, referring website
• Cookies: Small data files stored on your device (see Section 11)

3.4 Photobooth Usage Data

If you purchase our photobooth products:

• Photos: Photos taken using the photobooth are stored temporarily (15 days) for QR download feature
• Usage Statistics: Number of photos taken, print counts (for your business analytics)
• Device Information: Device serial number, license status

4. How We Use Your Information

4.1 Order Processing and Fulfillment

• Process and confirm your orders
• Manufacture and customize your photobooth
• Arrange delivery and shipping
• Send order status updates and notifications

4.2 Payment Processing

• Process payments through credit cards or manual verification (bank transfer, GCash)
• Verify payment receipt and confirmation
• Issue receipts and invoices
• Handle refunds when applicable

4.3 Customer Support

• Respond to your inquiries and support requests
• Provide technical assistance
• Handle warranty claims and defect reports
• Resolve disputes and issues

4.4 Service Improvement

• Analyze website usage to improve user experience
• Develop new features and products
• Conduct customer satisfaction surveys
• Improve our services based on feedback

4.5 Marketing Communications (Optional)

• Send promotional offers and updates (only with your consent)
• Notify you about new products or features
• Share relevant photobooth business tips
• You can opt-out anytime by clicking "unsubscribe" in our emails

4.6 Legal Compliance

• Comply with Philippine laws and regulations
• Respond to legal requests and court orders
• Protect our rights and property
• Prevent fraud and abuse

5. How We Share Your Information

5.2 Legal Requirements

We may disclose your information if required by law:

• To comply with legal obligations or court orders
• To respond to government requests
• To protect our rights, property, or safety
• To prevent fraud or illegal activities

5.3 Business Transfers

If Click2Keep is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner. We will notify you before your information is transferred and becomes subject to a different privacy policy.

6. Data Security

6.1 Security Measures

• Encryption: All data transmitted to our website is encrypted using SSL/TLS
• Secure Storage: Data stored with encryption at rest
• Payment Security: Credit card processing through PCI-DSS compliant channels
• Access Controls: Limited employee access to personal data
• Regular Monitoring: Continuous monitoring for security threats
• Secure Authentication: Password-protected admin access

6.2 Your Responsibility

You can help protect your information by:

• Using strong, unique passwords
• Not sharing your account credentials
• Keeping your contact information up to date
• Reporting any suspicious activity immediately

6.3 Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we will:

• Notify you within 72 hours of discovering the breach
• Inform the National Privacy Commission (NPC) as required by law
• Take immediate steps to secure the affected data
• Provide guidance on protecting yourself from potential harm

7. Your Rights Under Philippine Law

7.1 Right to Access

You have the right to:

• Request a copy of your personal information we hold
• Know how your data is being used
• Receive information about data sharing practices

7.2 Right to Correction

You have the right to:

• Update inaccurate or incomplete information
• Request correction of errors in your data
• Ensure your information is current and accurate

7.3 Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your personal information when:

• The data is no longer necessary for the purpose it was collected
• You withdraw consent and there's no other legal basis for processing
• The data was unlawfully processed
• Note: We may retain certain information for legal compliance (e.g., tax records, warranty claims)

7.4 Right to Object

You have the right to:

• Object to processing of your data for direct marketing
• Opt-out of marketing communications
• Request restriction of processing in certain circumstances

7.5 Right to Data Portability

You have the right to:

• Receive your personal data in a structured, commonly used format
• Transfer your data to another service provider

7.6 Right to File a Complaint

If you believe your privacy rights have been violated, you can:

• Contact us directly at admin@click2keep.com
• File a complaint with the National Privacy Commission (NPC)
• NPC Website: www.privacy.gov.ph
• NPC Email: info@privacy.gov.ph

7.7 How to Exercise Your Rights

To exercise any of these rights, email us at admin@click2keep.com with:

• Subject line: "DATA PRIVACY REQUEST"
• Your full name and contact information
• Specific right you wish to exercise
• Proof of identity (for security purposes)

We will respond to your request within 15 days as required by Philippine law.

8. Data Retention

8.1 How Long We Keep Your Data

Data Type	Retention Period	Reason
Order Information	Order duration + 2 years	Warranty claims, legal compliance
Payment Records	7 years	Tax and accounting requirements
Customer Photos (QR Download)	15 days	Automatic deletion after download period
Support Communications	3 years	Customer service and dispute resolution
Marketing Consent	Until you opt-out	Ongoing marketing communications
Inactive Accounts	3 years of inactivity	Then deleted unless legal obligation exists

8.2 Automatic Data Deletion

We automatically delete:

• Photos: 15 days after capture (QR download feature)
• Temporary Files: Immediately after processing
• Session Data: After you close your browser

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

11. Cookies and Tracking Technologies

11.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience.

11.2 Types of Cookies We Use

• Essential Cookies: Required for website functionality (e.g., shopping cart, login)
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Functional Cookies: Remember your preferences and settings

11.3 Managing Cookies

You can control cookies through your browser settings:

• Block all cookies
• Accept only certain cookies
• Delete existing cookies

Note: Blocking cookies may affect website functionality.

12. Third-Party Links

Our website may contain links to third-party websites (e.g., social media, payment processors). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

• We will update the "Last Updated" date at the top of this policy
• Significant changes will be notified via email or website notice
• Your continued use of our services after changes constitutes acceptance

14. Consent

By using our website and services, you consent to:

• Collection and processing of your personal information as described in this policy
• Transfer of your data to third-party service providers
• Use of cookies and tracking technologies

You can withdraw your consent at any time by contacting us, though this may affect our ability to provide services to you.

15. Contact Us

16. National Privacy Commission

For complaints or concerns about data privacy violations:

National Privacy Commission (NPC)

Website: www.privacy.gov.ph

Email: info@privacy.gov.ph

Hotline: (02) 8234-2228

Address: 5th Floor, Philippine International Convention Center (PICC), Vicente Sotto Street, Pasay City, Metro Manila